Microsofts Ticket System sucks big time

After finding this little bugger i naturally wanted to share it where people like would look for, therefore i thought i should share it with the IE8 beta bugs place at ms. (since quirksmode does not seem to be accessed often anymore and it's recommended on http://blogs.msdn.com/ie/archive/2008/03/05/ie8-beta-feedback.aspx)

Being a google naive user i never needed a Windows Live Account, therefore i had to create it. Ok, if that's the price it would be ok.

I already checked the newsgroup and bugs database. So i went to the connect website.. but my Windows Live Account is not the only thing needed, i had to Register there too (so why did i need that Live Account again?) and they wanted much more information.. personal information they don't need to know.. i mean it's about sharing in a global community, not buying things or any other secure workflow.

Ok, registered there too i had to acknowledge again that the email is correct. (Why did i need that Live Account now?) Then i was able to check that my bug was not listed so i wanted to create it.. oh, no you need to send a post into the newsgroup, our people will create it then if it's worth it..

Of course they could not use just another trac or bugzilla system where anybody was able create bugs, that would create a much bigger mess, i understand it, but still it gets me pissed even more.

Good, let's go to the Newsgroup... at that time i was really in an angry mood so i am not sure anymore if i had to register again, but i am pretty sure they wanted another check if my email is valid (i already confirmed that when creating that damn Windows Live Account, why the heck do you need it AGAIN????)...

But i was able to regain myself and send the post on Friday last week (of course no reply) and shout afterwards...

Conclusion:

• 3 Email Verifications
• 2 or 3 Registrations
• 1 News Post
• no way of creating a bug report

Where do you want to go today?